Why Haters Are Your Most Important Customers
Why must we hug our haters? Because, paying attention to negative feedback will tell you a great deal about your business and improving its operations, more than positive feedback can.
Why must we hug our haters? Because, paying attention to negative feedback will tell you a great deal about your business and improving its operations, more than positive feedback can.
The Art of Sales came to Toronto on December 7, 2016. This summarizes the presentations of the day featuring Jeffrey Gitomer, Tiffani Bova, Ron Tite, Cathy Salit, Charles Duhigg, and Jay Baer.
How do you ensure you remain in the top echelon instead of the bottom? You refine key selling skills. Effective sales people have the selling skills needed to sell faster and better. These all-import
Not everyone works in sales, but we’re pretty much all salespeople. That’s the message of Daniel H. Pink’s latest book, To Sell Is Human. We spoke to the...
The Art of Sales conference came to Toronto on December 7, 2016 featuring seven incredible thought leaders. Here are the key takeaways from Charles Duhigg's talk.
“No one has ever become poor... giving."- Anne Frank There is something in the human DNA that makes us feel good when we give to others...
Many small businesses don't know their own competitive advantage, until they hear it right from their happy customer's mouth. Seeking feedback from customers is an effective way to grow your business
We’ve all had the experience of sitting through an awkward meeting, lunch or phone call—one that, no matter how hard we try, never seems to get...
The amount of time management spends measuring sales activity and salespeople (or dumber, the ROI of some investment they made in CRM), is...
Your sales pitch is ready. You know all the answers to any possible question. You've even found the decision-maker, who holds all deciding power. What now? How do you speak to them? How do you know t
We all want to be sold to by somebody who seems “real” to us. Maybe this is in response to a history of feeling generally disenchanted with our leaders—some...
Concentrate On the Essential That's the overriding message proclaimed by Greg McKeown, author of a thought-provoking book entitled Essentialism...