Joey Coleman gets it - he understands what makes customer relationships terrific. Understanding how our customers see the relationship is just the first step in building rewarding customer relationships that last a lifetime.
Michael Ramsay,
Director Deloitte Canada
Bill created a very tailored training day focussing on key competencies, guiding all to complete and integrate a detailed action plan for improvement.
Tina Veenstra,
Learning Specialist Saint Elizabeth Health Care
The different mix of people, each with a few overlapping themes and ideas provided a learning experience that was well connected from one speaker to the next. The continuing thread of related ideas was the strength of this conference.
Arthur Deane,
Manager Human Development Consultants
Very lively presentation! Keeps attention all the way through with some great numbers and great resources! If there is one presentation you should see, this is THE one!
Cathy van der Ha,
entrepreneur
I am sorry that more of our staff could not attend, this was a must see, must attend event!
Kathryn Bohnet,
Marketing Manager Travel Alberta
Great variety of topics & thoughts to take away!
Aaron Bemarrell,
Sr. Project Manager Bell Canada