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It’s very easy when you get into sales to start thinking that what you’re doing is dealing with numbers. You are rewarded for a certain number of sales...

I would encourage them to challenge their employees and challenge their team members and issue an invitation and encourage them...

We really only have one job in business and it’s the ability to keep our customers happy. In my book, Ctrl Alt Delete, I talk about the power of direct customer...

I think the art of productivity for me is not getting things done, but getting the right things done. It’s a matter of focusing on the things that really...

There’s always this kind of weird tension between sales and marketing; where you know sales can blame marketing for not bringing the...

In the context of managing cash flow obviously when you’re writing cheques things are clearing the bank on a daily basis you’re having to track your...

You know what keeps a lot of entrepreneurs up at night? That back constant grind of ideas I’m convinced that most entrepreneurs are ADD at...

There are many 3 a.m. issues that I think you face as an entrepreneur. Personally, we’ve got two offices with a bunch of employees...

Every small business wants grow their revenue, but from my perspective that is almost an unattainable goal because it’s...

Often in small business people underestimate the importance of understanding your competition because your clients always have choices...

The absolute best advice is that if you’re a recent graduate and you’re trying to figure out where to go is to go to the place that will challenge you...

Cash flow is one of the big crunch issues with almost every small business owner. There will always come a time even if you’re a really strong manager of cash...