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One of the things that makes the difference between a strong relationship with a client and a weak one is just how many we have. I tend to believe...

Personally I think there are a few things that leaders, whether in politics or business, don’t do often enough. I’d say two of the biggest...

So often when you want to build a really strong relationship you’ve got to get data from that client or perspective client that is more intimate so it’s...

I think the key to being remarkable is first understand your idea: what are you selling in the first place? What is that thing? What’s the key aspect...

One of the most important things that I’ve realized about habits is that so often people are looking for that magical one-size-fits-all solution – “if I could only figure out the...

Everyone has their own measure of success. How do you define when you cross the finish line or when you’ve finished doing something or...

There are an awful lot of ways to get from A to B and the only real discriminator is time. If the building’s on fire then we all...

The most influential marketing campaign that I’ve seen was one of the great unsung marketing campaigns of the 80s which was the campaign...

It’s interesting to think about marketing as an art. And I do agree that there’s a good bit of art to it – some creativity, but there’s also a lot of science. We don’t..

Having a positive, successful mentor definitely helps and, I think, avoiding the negative people in your sales team. Almost in every...

So let’s take a look at this topic from two angles. First, from the consumer angle. I hate to tell you that every trace you leave behind you will not just...

I actually think that the Chief Information Officer, in principle should or could be in charge but I don’t think it’s going to happen because they do sit in isolation. In fact, what...