Videos

Pitching has become enormously important. We’re pitching all the time and we tend to rely on the elevator pitch – which is not necessarily wrong, it’s just a little bit...

The idea of remarkable is widely misunderstood. You don’t get to decide what is remarkable the market gets to decide what is remarkable and what...

Jeffrey Gitomer explains how you aren't born a salesperson, you have to work at it. Here he offers 3 tips to succeed in sales. 

A lot of people under estimate the value of “Customer Retention”, as I call it. As so that really comes down to making sure that your brand is always in their mind...

I think the best lesson is, work hard. There are no short cuts. It is hard, hard work. But it’s a lot easier if you’re doing something you really love...

Leadership is crucial because it’s so easy to burn up time, energy, money and people’s attention in ways that aren’t productive. You need a leader who’s going to...

I was at a conference and a middle age man walked up to me and said, and he was crying, he said I want to thank you for giving me my father back. I asked him to tell...

In the first three minutes of a call to optimize trust… turns out there’s a strategy that creates instant influence through instant trustworthiness. It is to...

It’s important for people to attend events like this because they see that others are also looking for this kind of inspiration and knowledge. We feel alone often I think in our quest to...

Early in my career when I was doing my first 360, one of the results that really struck me was that I was perceived as more tactical than strategic. And that wasn’t...

So for me the psychology of persuasion is using one or another of these six principles.  They are, for example, reciprocation – where we give something to...

I actually think that the Chief Information Officer, in principle should or could be in charge but I don’t think it’s going to happen because they do sit in isolation. In fact, what...