Marketers were simply responsible for creating a demand for their products or services. Someone else took care of the consumer relationship pre or post...

Marketers all want to generate word-of-mouth. But we sometimes forget that this inherently means giving up control.  We need to remember that advocates are...

I think the best decision I made that really helped my productivity is that I now take a day out of every week, some days in fact two days out of every week...

That’s a very career-limiting sort of behavior isn’t it – just say no to the boss. When people even hear that for a moment – If I suggested, “hey...

The Art of Leadership, to me, is this remarkable opportunity for people from all different backgrounds, all different companies, to come together to exchange great ideas... 

The difference between art and science is really that art is based on science, in my opinion. The science is creating the foundation of insight which...

When networking in person there obviously are things to do and things to avoid. Some of the things to do; be authentic, use eye contact...

For me, privacy is a huge issue. I want everyone to step up and become a guardian for ethics. Why? Because at the end of the day if you're messing up with ethics...

A growing number of companies talk about the benefits of adopting web 2.0 tools inside the organization, but the list is short for companies that are...

Let’s think for a minute about Ferraris or Porsches; you can look at those cars if you are a car aficionado and say that that car is a work of art, that car makes me...

Growing revenue in a world where there’s so much economic uncertainty it can be troublesome trying to connect the two - I think that economic challenges...

If social media accomplished anything, it brought brands out into the open. It forced brands to respond - in public - to their consumers. Not just the...

I think corporations have a really hard time. I speak to a lot of consumer packaged-goods marketers and I have some good friends who are that and...

I have a love affair with bookstores: the search, the smell, the tactile sensation of turning pages. I’m convinced I’m not alone. There are lots of customers who...

I would say if you have work in your organization that doesn’t require people to work interdependently with others to collaborate, to reach across silos...